FAQs

A: Yes, we offer our solutions to those businesses that use a mobile phone line as their business line while still being able to communicate information to them via text and email.

A: No, we do not currently accept credit cards. We prefer our clients to pay us by check.

A: Yes, we do charge a one time $75.00 programming and activation charge for new clients.

A: No, we do not bill 28 days in our billing cycle. We believe there are 12 months in a calendar year and not 13. Our billing cycle is from the 1st of the month to the end of the month. Using this billing method provides our clients with cost savings.

A: No, we do not round up our clients calls as we believe our clients shouldn't have to pay a whole minute for a call that may take seconds to handle. We bill our clients using second increment billing, we call it Truebill billing. Our clients only pay for actual network usage. Using this call accounting method provides our clients with cost savings.

A: No, we do not have our clients sign a service contract with our company. We want our clients to subscribe and continue to stay with our company because we provide excellent service and not because they are contracted to.

A: No, we do not charge our clients for wrong numbers, hang ups and robo calls. We mark those calls as "No Charge".

A: Yes, we are a family owned and operated company located in Lewiston, Maine.

A: Yes, we provide our solutions to organizations nationwide.

A: Yes, we customize our solutions to every organization's specific business needs.